Spa guide

How to Choose a Massage and Spa Location in Istanbul: A Guide by District, Hours and Journey

The quickest way to choose a massage and spa location in Istanbul is to answer three questions in order: which side of the city and which district are you starting from, do you want a hammam, and what time can you arrive? Beatus Spa has six locations in Istanbul, all inside hotels, and you do not need to stay at the hotel. This guide does not describe each location in turn. It sets out a way of narrowing the list down.

In this article
  1. Why are the Istanbul locations inside hotels, and do you have to stay there?
  2. What should you ask first when choosing a location: where are you setting out from?
  3. If you want a hammam, which locations should you look at?
  4. Going in the morning or the evening: how do you read opening hours and the last booking?
  5. Metro, metrobus or car: how do you plan the journey?
  6. For two people, a couple or a group, which locations should you look at?
  7. If you are looking for a pool, which locations should you look at?
  8. Which arrangements should women guests look at?
  9. How do you ask about languages and accessibility?
  10. A quick look at the locations by need
  11. Massage or hammam: should the service decide the location?
  12. What do you write on WhatsApp to book?
  13. Frequently asked questions

Someone who types "massage Istanbul" or "Istanbul spa" into a search bar usually expects a list. In a city this size a list is not enough: getting from Osmanbey to Esenyurt is a different decision from getting to Maltepe. So we have turned the list into a series of questions. Each location has its own page, and where a related guide exists we link to it. If you would rather see everything on one page, there is our page on spa locations in Istanbul. The details here are the ones on the location pages and in the written answers we received from each location, as of 20 October 2026.

Why are the Istanbul locations inside hotels, and do you have to stay there?

All of the locations are inside hotel buildings, and you do not have to be a hotel guest.

Guests who are not staying at the hotel are welcome by appointment, and you enter through the hotel lobby, the car park or the hotel entrance.

A spa inside a hotel is a common arrangement in Istanbul, and Turkish regulations have a definition for it. The Regulation on the Qualifications of Tourism Facilities (Official Gazette 1 June 2019, no. 30791) describes a SPA as a unit that has at least four of the following in addition to a Turkish bath: a steam room, sauna, massage units, beauty units or an indoor swimming pool, along with separate changing areas, lockers, showers and toilets for women and men. That definition sets a framework for hotel spa departments. To find out what a particular location actually offers, you need that location's own information.

Being inside a hotel has three practical consequences for you. First, you come in through the hotel's own entrance, not from the street, so it helps to ask in advance which door to use. Second, parking and valet arrangements follow the hotel's rules and differ from one location to the next. Third, the hotel's pool or gym may not be open to spa guests automatically. At Maltepe, the hotel pool is not open to spa guests, and the fitness centre in the building is a separate business. For this kind of difference, the simple question "what can I use as a spa guest?" at the time of booking is enough. If you have never used a hotel spa, our first-time hotel spa guide walks through a typical visit.

What should you ask first when choosing a location: where are you setting out from?

Start with the side of the city and the district. The European side has the Şişli, Bağcılar and Esenyurt–Beylikdüzü locations, and the Asian side has the Maltepe location.

A map app will show you which is closest to your starting point.

In Istanbul, "near" has more to do with how you travel than with distance. Two points that look close on the map may have a bridge, a motorway or a heavy arterial road between them. For that reason we do not give travel times between locations in this guide. A number that changes with the time of day would only mislead. The better method is to enter your starting point and the address into Google Maps or another route app for the time you plan to travel.

Here is where each location is:

  • Şişli: the location in Osmanbey is inside the Ramada Plaza İstanbul City Center, and the one in Harbiye is inside the Radisson Hotel İstanbul Harbiye. Both suit people who live or work around Nişantaşı, Osmanbey, Taksim and Şişli.
  • Bağcılar: the location in Mahmutbey is inside Wanda Vista İstanbul, and the one in the area known as Güneşli is inside The G Hotels İstanbul. The registered district of The G is Bağcılar, though most people know the area as Güneşli.
  • Esenyurt–Beylikdüzü: the location on floor -1 of the Euro Park Otel. The registered address is in Esenyurt, close to the Beylikdüzü border, and people search for the same place under both names.
  • Maltepe: the location on the ground floor of the Burgu Arjaan by Rotana in Altayçeşme. This is our location on the Asian side.

If your starting point is about equally far from more than one location, the questions below will narrow it down. For a district-level guide around Osmanbey, see our Nişantaşı and Osmanbey spa guide, and for the Asian side, our guide to a hotel massage in Maltepe.

If you want a hammam, which locations should you look at?

Five of the six locations have a hammam; the Maltepe location does not. The five are laid out differently, so "is there a hammam?" is not enough.

The better question is "how is it arranged?"

A historical distinction helps here. The Türkiye Turizm Ansiklopedisi (Turkey Tourism Encyclopaedia, in Turkish) classes hammams as "single" and "double": single hammams were generally set aside at certain hours for men or for women, while double hammams were two sections built side by side. In hotel spas you see modern counterparts of both, but the location's own description is what counts.

Based on the written answers from each location, this is how the hammams are arranged:

  • Osmanbey: a sauna, steam room and hammam are reserved for women. The hammams are open only to treatment guests, for the length of the treatment; a gym membership does not include the hammam.
  • Harbiye: there are separate hammams for women and men, a hammam that couples enter together, and single-person hammams. The VIP room for two has a sauna, hammam, jacuzzi and massage inside the room.
  • Mahmutbey: women and men have their own sauna, steam room and hammam, and the pool is shared. The jacuzzi is only inside the VIP room.
  • Güneşli: the hammam is closed for each booking, and only the guest and the massage specialist are inside. This is not the traditional "single hammam" kept for women or men at set hours; it is a hammam set aside for one booking at a time.
  • Esenyurt–Beylikdüzü: the section reserved for women has a hammam, sauna, steam room, massage room and relaxation area, and it is open for the location's full opening hours. For the men's section, we suggest asking the location.
  • Maltepe: no hammam; there is a sauna and a steam room.

If you want to know how a hammam session runs and in what order, our Turkish bath page sets out the steps of the ritual, and our guide to fitting a hammam and a massage into the same day covers order and timing.

Going in the morning or the evening: how do you read opening hours and the last booking?

Every location closes at 22:00, but closing time and the last booking are not the same thing.

The last booking is between 20:30 and 21:30, depending on the location and the treatment, so if you will be late, write in advance.

Opening times differ. At Osmanbey, Mahmutbey and Güneşli the spa opens at 08:00; at Harbiye, Esenyurt and Maltepe it opens at 10:00. One more detail matters: at Mahmutbey the spa and gym are open from 08:00, but massage starts at 12:30. If you want a morning massage, that location may not suit you; it may still suit you for a morning hammam and sauna. At Güneşli, ask in your booking message when massage starts.

LocationOpens – closesLast booking
Osmanbey08:00 – 22:0021:30
Harbiye10:00 – 22:0021:00
MahmutbeySpa 08:00 – 22:00, massage from 12:30Bookings until 21:00
Güneşli08:00 – 22:0021:00
Esenyurt10:00 – 22:0020:30 – 21:00
Maltepe10:00 – 22:00Ask the location

The Maltepe location is also open on public holidays. For the other locations, write on the day to ask about hours during religious holidays and other special days. Hours can change, and the table shows the values on the date of this article.

If you are combining a hammam and a massage, ask in your booking message how long the whole visit will take and what can be finished before closing. For a worked evening example, see our guide to hammam and massage in Esenyurt.

Metro, metrobus or car: how do you plan the journey?

Four locations can be reached by metro and one by metrobus. Walking times for Osmanbey, Harbiye, Güneşli and Maltepe are below.

For Mahmutbey, see the directions link on the location page.

According to the Metro Istanbul line pages, the M2 line runs between Yenikapı and Hacıosman, Taksim and Osmanbey are stations on it, and its operating hours are 06:00 to 00:00. On the M9 line, Mimar Sinan station opened on 30 August 2024, and the line's hours are 06:00 to 24:00. The M4 line runs between Kadıköy and Sabiha Gökçen Airport, Maltepe station is on it, and its hours are 06:00 to 00:00. Check the last train and any transfers with Metro Istanbul before you set out; if your spa visit ends in the evening, plan your journey home too.

These are the walking times measured on a map, location by location:

  • Osmanbey: about 4 minutes (300 m) to Osmanbey metro station (M2); the nearest exits are Pangaltı and Dolapdere.
  • Harbiye: about 10 minutes to Taksim metro station (M2) and about 11 minutes to Taksim Square.
  • Güneşli: about 3 minutes (230 m) to Mimar Sinan metro station (M9).
  • Maltepe: about 8 minutes (500 m) to Maltepe metro station (M4).
  • Esenyurt–Beylikdüzü: the nearest metrobus stop is Cumhuriyet. See the map for the walk from the stop to the location.

If you are coming by car, you will want to know about parking and valet. According to what the locations told us: at Osmanbey the hotel car park is open to spa guests and there is a valet service, so ask the location about the terms. At Harbiye the car park is open to spa guests and the valet is free. At Mahmutbey there is an open-air car park, at Güneşli there is a car park, and at Esenyurt parking is free; a valet service exists only at Esenyurt. At Maltepe the car park is open to spa guests and there is no valet. These are all the hotels' own arrangements and may change, so the simplest thing is to ask in your booking message.

For two people, a couple or a group, which locations should you look at?

All six locations have a massage room set aside for couples, and Esenyurt has two.

For groups, only the Esenyurt location has given us a figure, for groups of 10 to 15 people.

A couples' massage room means two people having a massage side by side in the same room. There are few of these rooms, so it is worth planning a couples' booking ahead. At Esenyurt, one of the two couples' rooms is in the men's section and one is in the women's section. A VIP room for two is available only at Harbiye and Mahmutbey: at Harbiye the VIP room has a sauna, hammam, jacuzzi and massage inside it, and at Mahmutbey it has a jacuzzi. There is no VIP room or jacuzzi at Esenyurt. For the details of a couples' massage, you can read our couples massage guide.

Ask on WhatsApp whether two people can enter the hammam together at Güneşli. For groups at the locations other than Esenyurt, the right thing to write is "please tell me about group bookings".

If you are looking for a pool, which locations should you look at?

There is a pool at the Osmanbey, Mahmutbey and Güneşli locations. Harbiye and Esenyurt have no pool, and at Maltepe the hotel pool is not open to spa guests.

At Osmanbey there is a pool on the hotel roof whose ceiling opens and closes with the season. At Mahmutbey, an outdoor pool sits next to the indoor one and is used from 15 June to 15 September; swimwear and a swimming cap are compulsory, and caps are sold at the spa. At Güneşli, a cap is compulsory in the indoor pool. Pool membership and day-entry terms differ by location and are outside the scope of this article; for membership, see our guide to choosing a hotel gym and pool membership.

The health rules for pool use are set by the Turkish Ministry of Health, General Directorate of Public Health. Under the relevant regulation, pools are inspected, and there must be places where users can shower before entering the pool and disinfect their feet. So you are expected to shower before you get in and to follow the location's rules on caps and swimwear.

Which arrangements should women guests look at?

Women guests have three kinds of arrangement: separate women's areas (Osmanbey, Harbiye, Mahmutbey), a women's section (Esenyurt), and a hammam closed for each booking (Güneşli).

Which one suits you depends on what you are used to. If you like the idea of spending time in your own section, in a space with other guests who are all women, look at the locations with separate sections. If you would prefer to have only yourself and the massage specialist, look at the hammam at Güneşli that closes for each booking. For what to wear and what to do in the hammam and sauna, our guide to the women's hammam and massage floor is a good place to start.

The question of the massage specialist's gender differs from one location to another. We make no general promise on this at any location, and you should ask the location when you book. The International SPA Association (ISPA) also advises spa visitors to state any preference about the massage specialist's gender when booking and to ask about the cancellation terms.

How do you ask about languages and accessibility?

Languages and accessibility vary by location. At Harbiye and Mahmutbey, WhatsApp messages in Arabic are answered in Arabic. For the other locations, writing in English is the most practical option.

These are the languages the locations told us about. At Osmanbey the staff speak Persian, Spanish and English. At Harbiye they speak Turkish, English and Indonesian; at Mahmutbey, Turkish, English and Chinese. At Güneşli it is English and Persian; at Esenyurt, English, Turkish and Persian. At Maltepe, communication in other languages is by translation app. So if you are writing to Maltepe, use simple sentences and, if need be, a translation app.

On accessibility, this is what the locations have told us in writing. Mahmutbey and Güneşli have wheelchair access. Osmanbey does not. At Harbiye the spa is on floor -1 and is reached by stairs only; there is no lift. For Esenyurt and Maltepe, ask the location about wheelchair access; the right question for those locations is "what is the route from the door to the massage room?"

A quick look at the locations by need

The list below is not a ranking. Each line shows which location or locations to look at for a given need, and where more than one meets the need, all of them are listed.

  • Arriving by metro: Osmanbey (M2), Harbiye (M2, Taksim), Güneşli (M9), Maltepe (M4).
  • Arriving by metrobus: Esenyurt, Cumhuriyet stop.
  • An early spa and sauna: Osmanbey, Mahmutbey, Güneşli (open at 08:00). At Mahmutbey, massage is after 12:30.
  • A hammam with only you and the massage specialist inside: Güneşli (the single hammam closes for each booking).
  • Separate wet areas for women and men: Mahmutbey; separate hammams for women and men: Harbiye.
  • A section reserved for women: Esenyurt; a sauna, steam room and hammam reserved for women: Osmanbey.
  • A hammam for couples and a VIP room for two: Harbiye.
  • A rooftop pool: Osmanbey; indoor and outdoor pools: Mahmutbey.
  • A calm massage day without a hammam, with sauna and steam: Maltepe.
  • Replies to WhatsApp in Arabic: Harbiye and Mahmutbey.

Each location has its own page with the detail: the spa inside a hotel in Osmanbey, the spa in Harbiye near Taksim, the Mahmutbey spa, the Güneşli hammam by appointment, the hammam and massage in Beylikdüzü–Esenyurt and the massage and sauna in Maltepe. If you are choosing in Beylikdüzü, our guide on choosing a massage place in Beylikdüzü gathers the questions to ask. All of the locations are on the locations page. If you are weighing the two hotel spas in Bagcilar, the Mahmutbey versus Gunesli comparison lays out hours, separate sections and the hammam arrangement side by side.

Massage or hammam: should the service decide the location?

Choosing the service first and the location second is often easier.

Massage is done at every location, and a hammam at five, so if you want a hammam, one location is already ruled out.

The kinds of massage differ a little from location to location. Osmanbey offers deep tissue, Thai and hot stone massage. Harbiye offers Thai and hot stone massage and special spa packages. Esenyurt offers Balinese massage, deep tissue and hot stone massage, and Maltepe offers Thai and Balinese massage. For which type lasts how many minutes and where it is done, our guide to the types of massage and our massage page are the place to start. For Mahmutbey and Güneşli, ask for the massage type and length in your booking message; ask about the type and length of massage in your booking message.

The origin of the massage specialists differs by location; at Maltepe they come from the Balinese and Nepali massage traditions. Telling your massage specialist at the start of a session how firm you like the pressure, which areas are sensitive and anything that is uncomfortable is the same rule at every location. The American Massage Therapy Association (AMTA) session guide likewise expects the practitioner to check pressure and comfort throughout the session, and suggests you speak up if something is uncomfortable.

One more note: massage here is not a treatment. In Turkey, treatment-oriented massage techniques cannot be performed in massage salons. If you have a health condition, are sensitive to heat or are pregnant, speak to your doctor before the hammam, the sauna and the massage. The US National Center for Complementary and Integrative Health (NCCIH) also says that massage should not be used to put off seeing a health professional about a medical problem.

What do you write on WhatsApp to book?

Keep the message short: location, date, time, number of people and service.

You do not need to give health information; you can tell the massage specialist at the start of the session.

There is no online booking system. Each location has its own phone and WhatsApp line, and the numbers are on the call card at the top of the page. There is no single Istanbul number, so write to the line of the location you have chosen. Locations usually reply within a short time, though it can take longer at busy times.

An example message:

Hello, is there space for a couples' massage and the hammam for two people this Friday at 18:00? I would also like to know the length options and which door we should come in through. Thank you.

Adding two or three of these questions will make things easier: what time is the last booking, how do parking and valet work, is there a women's section or a separate hammam, what do I need to do to request a particular massage specialist, and is the couples' room free at that time. ISPA also publishes advice to phone before visiting to ask all your questions, and to arrive about 30 minutes before your treatment; ask the location what applies there.

Frequently asked questions

Which Istanbul location has a hammam?

The Osmanbey, Harbiye, Mahmutbey, Güneşli and Esenyurt locations have a hammam. The Maltepe location has no hammam; it has a sauna and a steam room. The layout of the hammam varies: some locations have separate sections for women and men, and Güneşli has one hammam that closes for each booking. It is worth finding out the layout before you book.

Can I use a spa in Istanbul without staying at the hotel?

Yes. None of the Istanbul locations requires you to stay at the hotel; anyone with an appointment is welcome. You enter through the hotel lobby, the car park or the hotel entrance. At Osmanbey, a gym membership gives access to the hammam only for the length of a treatment, and at Maltepe the hotel pool is not open to spa guests. Write to the location for details.

How many locations are on the European side?

There are five on the European side: Osmanbey and Harbiye in Şişli, Mahmutbey and Güneşli in Bağcılar, and one in Esenyurt–Beylikdüzü. Each has its own address, phone number and hours. There is no shared booking line, so write your message to the WhatsApp line of the location you choose; the phone numbers are on the call card.

Is there a location on the Asian side?

Yes, there is one in Maltepe, on the ground floor of the Burgu Arjaan by Rotana in Altayçeşme. It is about 8 minutes' walk from Maltepe metro station (M4). It has no hammam; it has massage, a sauna and a steam room. It is open on public holidays too. Ask the location about the last booking time before you go.

Which location has a couples' massage room?

All six locations have a room set aside for couples, and Esenyurt has two, one in the men's section and one in the women's section. These rooms are limited, so plan a couples' booking ahead and give the date, time and number of people in your message. A VIP room for two is available at the Harbiye and Mahmutbey locations.

Which location has a pool?

The Osmanbey, Mahmutbey and Güneşli locations have a pool. At Osmanbey the roof of the rooftop pool opens and closes with the season, and at Mahmutbey the outdoor pool is used from 15 June to 15 September. Harbiye and Esenyurt have no pool. At Maltepe the hotel pool is not open to spa guests. Rules such as swimming caps can differ by location.

Can I write in Arabic?

At Harbiye and Mahmutbey, WhatsApp messages in Arabic are answered in Arabic. At Osmanbey, Güneşli, Esenyurt and Maltepe, writing in English or in simple Turkish sentences gets a quicker result. At Maltepe communication is by translation app, so use short, clear sentences.

Do all the locations open at the same time?

No. The spa opens at 08:00 at Osmanbey, Mahmutbey and Güneşli and at 10:00 at Harbiye, Esenyurt and Maltepe. Closing time is 22:00 at all of them. At Mahmutbey, massage starts at 12:30. The last booking is between 20:30 and 21:30 depending on the location. For religious holidays and special days, write to the location the day before to ask about hours.

Hotel names are the trademarks of their respective owners and are used in this article only to state where our locations are.

Sources

  1. Regulation on the Qualifications of Tourism Facilities (Presidential Decision 31.05.2019/1134, Official Gazette 01.06.2019/30791), SPA definition (art. 14), in Turkish · mevzuat.gov.tr
  2. Regulation on Workplace Opening and Operating Licences, Annex-1 "Massage Salons" and "Hammams, Saunas and Similar Places", Ministry of Interior consolidated text (in Turkish) · icisleri.gov.tr
  3. Metro Istanbul, M2 Yenikapı–Hacıosman line (stations, operating hours) · metro.istanbul
  4. Metro Istanbul, M9 Ataköy–Olimpiyat line (Mimar Sinan station, operating hours) · metro.istanbul
  5. Metro Istanbul, M4 Kadıköy–Sabiha Gökçen Airport line (Maltepe station, operating hours) · metro.istanbul
  6. Republic of Türkiye Ministry of Health, General Directorate of Public Health, Pool Waters (in Turkish) · hsgm.saglik.gov.tr
  7. Türkiye Turizm Ansiklopedisi (Turkey Tourism Encyclopaedia), Türk Hamamı (single and double hammams, in Turkish) · turkiyeturizmansiklopedisi.com
  8. International SPA Association (ISPA), Spa-Goer 101: Taking the Stress Out of Going to a Spa (2005) · experienceispa.com
  9. American Massage Therapy Association (AMTA), What to Expect From Your Massage Session · amtamassage.org
  10. National Center for Complementary and Integrative Health (NCCIH, NIH), Massage Therapy: What You Need To Know · nccih.nih.gov

Which location would you like to call?

Each location has its own line, so you reach the spa directly.